Customer feedback - solution for organizations

How elysium® used customer feedback to develop the perfect solution for organizations

The elysium® team thought hard about how they could further develop their app. After many discussions and feedback rounds with customers, it became clear that a solution was needed that was specifically tailored to the needs of organizations.

THE EMERGENCE OF THE PAY-PER-USE MODEL

One of the most common concerns was the need for more flexibility and cost efficiency. Organizations wanted to pay only for the licenses they actually used, with no hidden or additional costs. The result: the elysium® pay-per-use model. Now you can pay for exactly the number of licenses your guides actually use, preventing unforeseen expenses and ensuring full cost transparency.

A CUSTOMER PORTAL THAT CHANGES EVERYTHING

Another milestone was the development of the customer portal, which has been significantly improved thanks to direct feedback. Organizations can now buy licenses in bundles and benefit from attractive discounts. With the starter pack for just €0.99 per license and up to 30% savings on larger quantities, the savings are significant.

EASY ADMINISTRATION FOR YOUR GUIDES

Customers have expressed a desire for easy management of guide accounts. elysium® has responded by making it quick and easy to set up guide accounts. Simply enter the number of licenses you need and elysium® will take care of the rest. Your guides can get started right away without having to register themselves.

DECADES OF EXPERIENCE AND GLOBAL REACH

With over 20 years of experience in people guidance systems and a dedicated team in Germany, elysium® has revolutionized the global group guidance market. Using existing infrastructure such as smartphones eliminates the need for expensive hardware. Over 800 beta testers worldwide have tested the system over the last three years and have continuously provided valuable feedback that has been incorporated into the development.

THE IDEAL SOLUTION FOR YOUR ORGANIZATION

Thanks to close collaboration with customers, elysium® has created a solution that is perfectly tailored to the needs of organizations. It not only simplifies administration, but also significantly increases efficiency and cost effectiveness.

Are you ready to take your organization to the next level? Sign up for free with elysium® now and revolutionize the way you manage your tour guides!
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